Help & FAQs
Quick answers, warm welcome.
Reservations
Do I need to reserve a table?+
Not strictly — walk-ins are always welcome. But weekend dinners and any time after 8 PM get busy; reservations save you a wait.
How early should I book?+
Weekends fill 4–6 days ahead. Weekday lunches and pre-7 PM slots usually accept same-day bookings.
Is there a deposit?+
No — table reservations are completely free. Private events over 30 guests require a small refundable hold.
Can I cancel or reschedule?+
Yes, anytime up to two hours before your slot. Use the link in your WhatsApp confirmation or call us.
How big a group can you seat?+
Standard tables seat up to 12. For groups of 13–60, use the Private Events form. We have buyouts for 60+.
Delivery & Takeaway
Do you deliver?+
Yes — directly to PIN codes 741235, 741245 and 741246. Outside that, we list on Swiggy and Zomato.
What's the delivery time?+
30–45 minutes door-to-door for the local PIN belt; 45–70 minutes via aggregators depending on demand.
Is there a minimum order?+
₹ 400 for direct delivery, no minimum for pickup. Free delivery over ₹ 700.
Can I pick up myself?+
Of course — order on phone or WhatsApp. Pickup ready in ~20 minutes, parked spot reserved at the door.
Catering & Events
Do you cater off-site?+
Yes — weddings, sangeets, corporate offsites, birthdays. We operate across Nadia, North 24 Parganas and Kolkata.
What's the minimum order for catering?+
30 guests for plated catering, 50 guests for live counters and buffets.
How far in advance should I book?+
Wedding seasons (Nov–Feb, Apr–May) fill 2–3 months ahead. Office catering usually takes 5–7 days.
Can you do live counters?+
Yes — chaat, dosa, kebab, biryani, jalebi — even a live tandoor for hot rotis on-site.
Visiting
Where exactly are you?+
B-16/19, A-B Connector, Block B, beside the ITI More Durga Puja Ground, Kalyani 741235. Plus code XCJQ+39.
Is there parking?+
Free off-street parking out front. Valet on Friday and Saturday evenings.
Is the restaurant accessible?+
Yes — ground-floor entry, no steps, and our family room accommodates wheelchairs comfortably.
Are kids welcome?+
Absolutely. We have high chairs, a kids' menu, and patient staff. We're a family restaurant first.
Are pets allowed?+
Service animals always. Other pets aren't permitted in the dining hall — but we'll happily set up a takeaway counter.
Payments & Loyalty
What payment methods do you accept?+
Cash, all major cards, UPI (GPay/PhonePe/Paytm), and Royal Hut gift cards.
How does the rewards programme work?+
Earn 1 Garden Coin per ₹100 spent. Redeem on signature dishes, desserts, or upgrade to a Chef's Table seat.
Can I gift a meal?+
Yes — digital gift cards from ₹ 500 to ₹ 25,000, deliverable on WhatsApp or email.